We believe that honesty is the best policy. That’s why we designed the most generous, fair, and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products.
Please don’t hesitate to contact us if you have any questions on our Candles.
Current processing time applies to In-stock merchandise for orders shipped within the United States. Available service options will be displayed at checkout.
Delivery estimates are based on order processing time and time in transit. In-stock items will be shipped once the item is located, payment is received as well as mailing address is verified. Depending on the time orders are placed, you may need to wait until the following business day to process your order. We will strive to process shipments 5 days a week, as well as some weekends. During high season you may experience longer than average order processing time.
RETURN & EXCHANGE POLICY
Hello loves...there are currently no Returns at this time. Please read all profile notes and specifications of your order before purchasing. The scent and color you choose we be exactly what you will receive.
Please note, if your order is damaged during shipping please reach out to me via email @firstname.lastname@example.org with a photo of your item to arrange a replacement.
If your package is lost during shipping, please contact your local post office. If they are unable to locate your package, please reach out to me via email@example.com.